![]() If you did not receive a transaction ID, please contact us here. They will ask for your transaction ID and be able to offer further assistance on accessing those funds through your account! If you are still running into trouble accessing your PayPal refund from Route, and you received a PayPal transaction ID from Route, please contact PayPal's team. Learn more about suspicious emails or messages. If you’re unsure an email is from PayPal, forward it to and delete it. The subject line of this email is: We’re making some changes to our legal agreements that will apply to you. Review the details of your request, then click Transfer (amount) Now! We’re emailing customers about some upcoming legal agreement changes.Choose the amount you would like to transfer.Select the bank account you would like to transfer the money sent to.Select Instant or Standard Transfer (depending on which your account allows) in the drop-down menu.Click Transfer Money (below your PayPal balance).How do I link a bank account to my PayPal account?.Be sure your bank account is linked to your PayPal.Transferring the PayPal Refund to Bank Account: View "money in" and "money out" on the lefthand side of your homepage.If you do have a PayPal account, you can log into your PayPal account here.If you don't have a PayPal account, you can create a PayPal account using the email address on your Route account by following this link.If you have received a PayPal refund but are having trouble accessing it, follow these steps to access and transfer those funds to your bank account: ![]() ![]() We use PayPal due to their secure, user-friendly platform, as some of our online merchants do not share your payment information with us, such as your credit card number, etc. Depending on the merchant, Route may issue your refund via PayPal. ![]()
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